Privacy policy.

Effective Date: 05/01/2025

At The Obsidian Room, your privacy matters. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number (if provided)

  • Payment information (processed securely via third-party services)

  • IP address and browser information

  • Any communication sent through our contact forms or email

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your order or support inquiries

  • Send occasional updates, promotions, or newsletters (only with your consent)

  • Improve our website experience and services

3. Third-Party Services

We use trusted third-party services such as Squarespace, Stripe, and PayPal to process transactions and manage this website. These providers only collect and use your information as necessary to perform the services they provide to us.

We do not sell, trade, or rent your personal information to third parties.

4. Cookies

Our site uses cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse or manage cookies if you prefer.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at support@theobsidianroom.com.

6. Data Security

We take reasonable steps to protect your data using encryption, secure servers, and limited access to personal information. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy

This website is intended for users age 18 and older. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent version. Continued use of the website after changes indicates acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

The Obsidian Room
Email: support@theobsidianroom.com