Terms & Conditions

Effective Date: 05/01/2025

Welcome to The Obsidian Room.

By using our website and making a purchase, you agree to the following terms and conditions.

Please read them carefully.

1. Eligibility

You must be at least 18 years old to purchase from this website. By using our site, you confirm that you meet this age requirement.

2. Products & Descriptions

We aim to display our products as accurately as possible. However, we cannot guarantee that colors, textures, or details will appear exactly the same across all screens or devices.

All product descriptions and pricing are subject to change at any time without notice.

3. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. If your order is canceled after payment has been processed, we will issue a full refund.

4. Payment

We accept most major credit and debit cards, PayPal, and other secure payment methods through trusted third-party providers. All payments must be authorized and cleared before your order is shipped.

5. Shipping & Delivery

We ship to U.S. addresses using discreet packaging to protect your privacy. Estimated delivery times are provided at checkout but are not guaranteed.

Once shipped, we are not responsible for delays caused by the carrier or incorrect addresses provided at checkout.

6. Returns & Exchanges

Due to the intimate nature of our products, all sales are final. We do not accept returns or exchanges unless an item arrives damaged or defective.

If you receive a damaged product, please contact us within 7 days of delivery at support@theobsidianroom.com with your order number and photos of the issue.

7. Privacy

Your privacy is extremely important to us. Please review our [Privacy Policy] for information about how we collect, use, and protect your personal data.

8. Intellectual Property

All content on this website — including images, text, logos, and branding — is the property of The Obsidian Room and may not be used or reproduced without written permission.

9. Limitation of Liability

We are not liable for any damages, injury, or loss resulting from the use or misuse of our products. All products are intended for use by consenting adults only.

Please use all items responsibly and consult a professional if you have medical or safety concerns.

10. Changes to These Terms

We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon being posted on the website. Your continued use of the site constitutes acceptance of those changes.

11. Contact

For any questions about these terms, please contact us at:
Email: support@theobsidianroom.com